Account & support
Signing in, country, learner profiles, privacy, cookies and contacting us.
Logging in
Sign in with the email and password you used to create your account.
Resetting your password
Request a reset link from the login page and choose a new password.
Changing country
Switch country from the chip beside your profile, or the top of the account menu on mobile.
Managing learner profiles
Edit, archive or restore child profiles, and set a child sign-in PIN.
Privacy and child information
Child details are used to personalise learning, never for advertising.
Cookie preferences
Change your analytics and marketing cookie choices at any time from the footer.
How Tivoraly uses AI
AI helps draft plans and projects and summarise research — parents stay in charge.
Account security
Review your sign-in details and devices from Account Security.
Contacting Tivoraly
Email support from the Contact page — a real person reads every message.
Reporting a bug
Send a bug report from the Contact page with the page, what happened and what you expected.
Still need help?
Contact Tivoraly and we'll be happy to help. You can also email [email protected].
Contact Support