Membership & billing
Free vs Family Membership, trials, coupons, extra children and cancelling.
Free vs Family Membership
Free covers browsing, comparing and saving. Family Membership adds planning, Projects and Child Mode.
Starting the free trial
Start a trial of Family Membership from the Membership page; card details are collected up front.
Monthly vs annual membership
Both give the same features; annual is billed once a year, monthly renews each month.
Adding another child
Family Membership includes child profile slots; extra children are added as paid slots.
Using a coupon
Enter your code at checkout — the discount is applied before you pay.
Using a complimentary access code
A complimentary code unlocks Family access without any card details.
What happens when complimentary access expires
Access simply ends on the expiry date — you're never charged automatically.
Cancelling your membership
Cancel from the billing portal; access continues until the end of the period you've paid for.
Updating payment details
Change your card in the billing portal — Tivoraly never stores card numbers.
Understanding AU vs US pricing
Pricing is shown in the currency for your selected country, on the Membership page.
Still need help?
Contact Tivoraly and we'll be happy to help. You can also email [email protected].
Contact Support